Terms of service

Terms of Service and Conditions of Use for BitterCherry.in:

Welcome to BitterCherry.in, your premier online destination for exquisite handmade apparel based in India, with a focus on Delhi, and shipping available throughout the country. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms: By using BitterCherry.in, you acknowledge that you have read, understood, and agreed to these Terms of Service and Conditions of Use. If you do not agree with any part of these terms, please refrain from using our website.

2. Scope of Services: BitterCherry.in provides an online platform for users to browse, select, and purchase handcrafted apparel. Our services encompass the entire online shopping experience, from product selection to order placement, payment processing, and delivery logistics.

3. Product Information: We strive to provide accurate and detailed information about our handmade apparel, including descriptions, pricing, and images. However, we cannot guarantee that all information is error-free, complete, or current. BitterCherry.in reserves the right to modify product details at any time.

4. Ordering Process: To place an order, users must create an account on BitterCherry.in. By doing so, you agree to provide accurate and current information about yourself. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.

5. Pricing and Payments: All prices on BitterCherry.in are listed in Indian Rupees (INR) and are inclusive of applicable taxes. We reserve the right to adjust prices at any time without prior notice. Payment can be made using the available online payment methods, and you agree to pay the total amount for your order.

6. Shipping and Delivery: BitterCherry.in ships its handmade apparel across India, with delivery times varying based on location. We partner with reliable courier services, and while we strive to meet estimated delivery dates, delays may occur due to unforeseen circumstances. BitterCherry.in is not liable for any such delays.

7. Returns and Exchanges: We take pride in the quality of our products, and if you are dissatisfied with your purchase, please refer to our Returns and Exchanges Policy, which outlines the procedures for returning or exchanging items. Note that certain conditions and restrictions may apply.

8. User Conduct: When using BitterCherry.in, you agree not to engage in any activity that may compromise the security or integrity of our website. This includes but is not limited to attempting to gain unauthorized access to our system, transmitting viruses, or engaging in any form of unlawful or malicious behavior.

9. Intellectual Property: All content on BitterCherry.in, including text, graphics, logos, images, and software, is the property of BitterCherry or its suppliers and is protected by Indian and international copyright laws. You may not reproduce, distribute, or use any content without explicit permission.

10. Privacy Policy: We respect your privacy and handle your personal information in accordance with our Privacy Policy. By using BitterCherry.in, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.

11. Modifications to Terms: BitterCherry.in reserves the right to update or modify these Terms of Service and Conditions of Use at any time. It is your responsibility to check for changes periodically. Continued use of the website after such modifications constitutes acceptance of the updated terms.

Thank you for choosing BitterCherry.in for your handmade apparel needs. We appreciate your business and hope you enjoy the exceptional craftsmanship of our products. If you have any questions or concerns, please contact our customer service team. Happy shopping!